Tencent Cloud- Sms & Voice Product Operations Manager (singapore)

Tencent Music Entertainment Group

Singapore
Hybrid
3+ years telecommunications experience
Cpaas or cloud communications background
Fluent english communication skills
Tencent Music Entertainment Group is seeking an SMS & Voice Product Operations Manager in Singapore to enhance their cloud communication services. The role involves collaborating with sales teams, analyzing market trends, and ensuring customer success while driving revenue growth

Job Summary

  • The role involves partnering with the sales team to develop regional markets for SMS and voice services within the Cloud & Smart Industries Group.
  • Candidates must lead the full customer onboarding lifecycle, including demand analysis, solution consultation, and technical onboarding support.
  • The position requires regularly analyzing market trends and revenue composition to ensure the achievement of product revenue and gross margin targets.

Matching Summary

Match Score: 85

Tencent Music Entertainment Group is seeking an SMS & Voice Product Operations Manager in Singapore to enhance their cloud communication services. The role involves collaborating with sales teams, analyzing market trends, and ensuring customer success while driving revenue growth.

Skills & Requirements

Must-have

  • 3+ years telecommunications experience
  • CPaaS or cloud communications background
  • Fluent English communication skills
  • SMS and voice service regulatory knowledge
  • Customer onboarding lifecycle management

Nice-to-have

  • Mandarin language proficiency preferred
  • Experience with major international markets
  • Strategic market analysis capabilities
  • Strong logical thinking and customer insight

Key Requirements

  • Bachelor's degree or above
  • Minimum 3 years relevant working experience
  • Fluency in English required
  • Proficiency in Mandarin strongly preferred

Work Rights

Not specified

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