Manager Castle Club & Lounge Exécutif – Disneyland Hotel - Cdi - F/h/nb
Disney Streaming
Chessy, France
5+ years high-end hotel reception experience
Food and beverage premium service expertise
Fluent english and french (c1 level)
The role involves orchestrating the Reception and Executive Lounge to deliver a bespoke, impeccable experience for an international VIP clientele
Job Summary
The role involves orchestrating the Reception and Executive Lounge to deliver a bespoke, impeccable experience for an international VIP clientele.
Candidates must lead a team of approximately thirty collaborators while fostering a culture of excellence, discretion, and attention to detail.
The position requires managing sensitive situations, optimizing operational performance indicators, and ensuring strict compliance with hygiene and HR standards.
Matching Summary
The role involves orchestrating the Reception and Executive Lounge to deliver a bespoke, impeccable experience for an international VIP clientele.
Skills & Requirements
Must-have
5+ years high-end hotel reception experience
Food and Beverage premium service expertise
Fluent English and French (C1 level)
Leadership of 30+ person teams
VIP client management and anticipation
Nice-to-have
Third language at intermediate level
Strong analytical and synthesis skills
Experience in luxury royal atmosphere settings
Flexibility for varied working hours
Key Requirements
Bachelor's degree or higher (BAC+5) in Management
Minimum 5 years as Head of Reception in 5-star hotels
Required experience in Room Service or Table Service at 4-5 star hotels