Customer Banking Specialist - Kojonup (full Time)

CommBank

Kojonup, Western Australia, Australia
Full time onsite
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
CommBank is seeking a full-time Customer Banking Specialist for their Kojonup branch, where the focus is on delivering exceptional customer experiences and engaging with the community. The role involves assisting customers with their banking needs, promoting digital banking solutions, and conducting Financial Health Checks

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Engage with customers by participating in community events and fundraising activities.

Matching Summary

Match Score: 85

CommBank is seeking a full-time Customer Banking Specialist for their Kojonup branch, where the focus is on delivering exceptional customer experiences and engaging with the community. The role involves assisting customers with their banking needs, promoting digital banking solutions, and conducting Financial Health Checks.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to Bank's processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Participate in community events
  • Look out for team safety and wellbeing

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter