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Leominster Animal Hospital is seeking a Customer Service Lead to supervise and support their front desk team, focusing on delivering exceptional client experiences. Ideal candidates should have leadership experience in customer service, be empathetic communicators, and thrive in a fast-paced environment.
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Job Summary
The role involves overseeing, coaching, and supporting a team of Customer Service Representatives to ensure excellent client service.
Candidates must be natural leaders who can motivate their team while providing exceptional care to clients and their pets.
The position offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.
Matching Summary
Match Score: 75
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Leominster Animal Hospital is seeking a Customer Service Lead to supervise and support their front desk team, focusing on delivering exceptional client experiences. Ideal candidates should have leadership experience in customer service, be empathetic communicators, and thrive in a fast-paced environment.
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Salary
Competitive pay; Performance bonuses available; Benefits include 401(k) matching and student loan assistance
Skills & Requirements
Must-have
Previous supervisory or leadership experience
Strong communication and empathy skills
Experience in customer service environments
Nice-to-have
Veterinary or medical industry experience
Ability to work in fast-paced environment
Passion for helping people and animals
Key Requirements
Prior experience in supervisory or leadership roles