Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
The Spa Guest Relations Officer will warmly welcome guests and ensure they have a great spa experience by following Four Seasons standards and operational procedures.
The position offers competitive salary, comprehensive benefits, excellent training and development opportunities, and complimentary accommodation at other Four Seasons Hotels and Resorts.
Matching Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
Salary
Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including social insurance, defined contribution benefit, yearly health check up
Skills & Requirements
Must-have
Fluent English and Japanese communication
Operate Microsoft Office Suite software
Handle hotel emergency situations
Provide professional guest service
Manage daily logistics and operations
Use telephone and office equipment
Nice-to-have
Flexible work schedule
Knowledge of retail merchandise
Friendly and professional demeanor
Commitment to luxury guest experience
Key Requirements
Legal work authorization for Japan
Fluent in English and Japanese business communication
Ability to operate fax, scanner, copier, telephone, adding machine, calculator