Senior Technical Service Specialist

Abbott

Singapore, Singapore
Perform new installations and inspections
Level i and level ii service interventions
Iqoq procedures during and after installation
Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations

Job Summary

  • Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
  • Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
  • Comply to Abbott Quality and Regulatory Compliance and policies.

Matching Summary

Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.

Skills & Requirements

Must-have

  • Perform new installations and inspections
  • Level I and Level II service interventions
  • IQOQ procedures during and after installation
  • Hardware and software update management
  • Service Sales and Cost Management
  • Spare Parts and inventory management

Nice-to-have

  • Customer business review assistance
  • Basic operator introductory training
  • Technical coaching for Ambassadors
  • Successful customer engagement
  • Analytical tools and software experience

Key Requirements

  • Min 1 years' experience in Field Service Engineering
  • Diploma/ Bachelor's Degree preferred
  • Willing to work overtime and standby

Work Rights

Not specified

Tailored Resume

Cover Letter