Boston, ma - $180,000 - $224,000; orange, ct - $17...
It service management program
Incident, problem, change management
Configuration management database (cmdb)
The Director, IT Operations is responsible for defining the strategic direction and ensuring the effective execution of IT operations, overseeing the enterprise-wide IT Service Management program
Job Summary
The Director, IT Operations is responsible for defining the strategic direction and ensuring the effective execution of IT operations, overseeing the enterprise-wide IT Service Management program.
Key responsibilities include leading Incident, Problem, and Change Management, overseeing the CMDB, and managing IT operations relationships with key stakeholders.
The company offers competitive benefits, growth opportunities, generous performance-based bonuses, and a 12% 401(k) match.
Matching Summary
The Director, IT Operations is responsible for defining the strategic direction and ensuring the effective execution of IT operations, overseeing the enterprise-wide IT Service Management program.