Customer Outreach Specialist

BAXTER HEALTHCARE PTY AUS

Houston, TX, US
Base: $17.70 ph; bonus/equity: not specified; bene...
Onsite
Customer service experience
Call center experience
Excellent communication skills
Customer Outreach Specialists will be responsible for providing customer service and managing communication between the organization and its customers and patients

Job Summary

  • Customer Outreach Specialists will be responsible for providing customer service and managing communication between the organization and its customers and patients.
  • The Customer Outreach team is responsible for the administration of ACM’s Customer Outreach program, including outbound calls, e-mails, and text-messages.
  • Baxter offers comprehensive compensation and benefits packages for eligible roles, including medical and dental coverage that start on day one.

Matching Summary

Customer Outreach Specialists will be responsible for providing customer service and managing communication between the organization and its customers and patients.

Salary

Base: $17.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Call center experience
  • Excellent communication skills
  • Professional phone etiquette
  • HIPAA regulations knowledge

Nice-to-have

  • Empathetic understanding
  • Customer-centric approach
  • Medical industry experience
  • Bilingual skills
  • Team collaboration

Key Requirements

  • High School diploma or equivalent
  • 2+ years of customer service or call center experience
  • Proficiency in MS Office (Excel & Outlook)
  • Ability to be on-site
  • Ability to lift 30-40 lbs

Work Rights

Authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter