Customer Service Representative

GENUINE PARTS COMPANY

Wichita, KS, United States
Accurate customer order fulfillment
Manage incoming customer calls
Negotiate sale and purchase prices
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate customer order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Order entry and product quotes
  • Maintain appropriate inventory levels
  • Determine cost effective shipping methods

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter