Manager, Technical Support Delivery- Talent

BillGO

Costa Rica, Costa Rica
Fully remote
Lead technical support team
Experience with enterprise software
Strong problem-solving skills
Workday’s culture is rooted in integrity, empathy, and shared enthusiasm

Job Summary

  • Workday’s culture is rooted in integrity, empathy, and shared enthusiasm.
  • As a Customer Support Manager, you will lead a team in providing top-notch support to customers.
  • We offer flexible work schedules and empower you to follow your desired career path.

Matching Summary

Workday’s culture is rooted in integrity, empathy, and shared enthusiasm.

Skills & Requirements

Must-have

  • lead technical support team
  • experience with enterprise software
  • strong problem-solving skills

Nice-to-have

  • creative approach to support
  • ability to mentor and coach
  • collaborative team player

Key Requirements

  • 4+ years leading a technical team
  • 6+ years of customer support engineering experience
  • prior experience with HCM or Talent Acquisition

Work Rights

Not specified

Tailored Resume

Cover Letter