Hybrid (50% in-office or field with customers, depending on role)
3-5+ years customer facing services role
Fluency in french and english
1+ years project management with workday hcm payroll or financials
Workday is seeking a French-speaking Customer Success Manager to join its team in Warsaw, Poland. The role involves managing customer relationships, enhancing user experience, and ensuring customer satisfaction with Workday’s solutions
Job Summary
The role serves as a liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
Candidates must develop success plans outlining critical success factors and drive resolution on raised customer concerns.
Workday offers a flexible work approach requiring at least half of the time to be spent in-office or in the field with customers.
Matching Summary
Match Score: 85
Workday is seeking a French-speaking Customer Success Manager to join its team in Warsaw, Poland. The role involves managing customer relationships, enhancing user experience, and ensuring customer satisfaction with Workday’s solutions.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English
1+ years project management with Workday HCM Payroll or Financials
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Ability to chair meetings with executive leadership