Warehouse Customer Service Representative

UPS

Singapore, Singapore
Customer service-oriented
Liaise with warehouse operations
Process orders accurately
The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately

Job Summary

  • The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately.
  • All candidates will be analytical and customer service-oriented.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately.

Skills & Requirements

Must-have

  • Customer service-oriented
  • Liaise with warehouse operations
  • Process orders accurately
  • Manage backorders and returns
  • SAP/WMS proficiency
  • Clerical duties and reporting

Nice-to-have

  • Innovative possibilities
  • Rewarding culture
  • Talented teams
  • Lead yourself or teams

Key Requirements

  • 3-4 years Contract Logistics/3PL/Healthcare experience
  • 2-3 years customer-service related role experience
  • Excellent communication (written/verbal)
  • Strong problem solving skills
  • Organizational and time management skills
  • Proven ability to work independently and in a team
  • Working knowledge of WMS or SAP and MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter