Guest Services Agent, Full-time

Sofitel Sydney Wentworth

Honolulu, HI, United States
$28.67 - $35.84 ph; not specified; not specified
On-site
Exceptional customer service skills
Highly organized
Passion for hospitality
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries

Job Summary

  • The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries.
  • As part of the Front Office team, the ideal candidate innately possesses exceptional customer service skills, is highly organized and has a passion for hospitality.
  • Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine.

Matching Summary

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries.

Salary

$28.67 - $35.84 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • exceptional customer service skills
  • highly organized
  • passion for hospitality
  • prompt and courteous service
  • seamless guest experience
  • respond with appropriate action

Nice-to-have

  • helpful and accommodating
  • knack for problem solving
  • energized by helping others
  • nurture real passion for service

Key Requirements

  • High school diploma or equivalent
  • Ability to communicate in English
  • Excellent communication and multi-tasking skills
  • Previous customer experience
  • Ability to work effectively under pressure
  • Exceptional problem solving skills
  • Ability to maintain composure in difficult situations
  • Ability to work independently or as part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter