Rtw Case Manager

44

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Empathetic approach to injured workers
Strong communication and decision-making skills
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance portfolios

Job Summary

  • This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance portfolios.
  • The company fosters a learning culture with over 4,000 dedicated employees committed to helping people get their lives back.
  • Benefits include up to 16 weeks paid parental leave, flexible work-from-home options, and access to comprehensive learning and development opportunities.

Matching Summary

This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance portfolios.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to injured workers
  • Strong communication and decision-making skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Ability to build rapport with families

Key Requirements

  • Extensive customer service experience
  • Allied health or disability support experience (advantageous)
  • High level of empathy and resilience

Work Rights

Not specified

Tailored Resume

Cover Letter