Customer Service Agent - Diabetes

Airi Quideer

Mbo-4 or hbo work and thinking level
Proven affinity with medical sector
Excellent dutch language skills
The Customer Service Agent serves as the central point of contact for patients and healthcare providers regarding medical equipment

Job Summary

  • The Customer Service Agent serves as the central point of contact for patients and healthcare providers regarding medical equipment.
  • Responsibilities include processing intakes, managing complex registrations, and analyzing technical data from medical devices remotely.
  • The role offers a temporary contract with potential for permanent employment, along with opportunities for further development through courses.

Matching Summary

The Customer Service Agent serves as the central point of contact for patients and healthcare providers regarding medical equipment.

Skills & Requirements

Must-have

  • MBO-4 or HBO work and thinking level
  • Proven affinity with medical sector
  • Excellent Dutch language skills

Nice-to-have

  • Experience with Google Docs and CRM systems
  • Empathic communication style
  • Ability to handle stressed patients

Key Requirements

  • Minimum MBO-4 or HBO education level
  • Prior experience in medical administration or pharmacy
  • Strong understanding of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter