Patient Service Specialist - Atrium Health Matthews Neurosurgery Ft

Advocate Aurora Health

Matthews, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Not specified (potentially hybrid or onsite due to travel requirements)
Patient registration and scheduling
Insurance verification and cash receipting
Customer service and interpersonal skills
The Patient Service Specialist position at Advocate Aurora Health in Matthews, North Carolina, involves providing exemplary customer service to patients and families while managing various administrative tasks in a neurosurgery setting. Candidates should have strong interpersonal skills and experience in customer relations, with a focus on accuracy and confidentiality in patient information management

Job Summary

  • Exemplify caring and compassionate customer service to create an excellent patient experience.
  • Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

The Patient Service Specialist position at Advocate Aurora Health in Matthews, North Carolina, involves providing exemplary customer service to patients and families while managing various administrative tasks in a neurosurgery setting. Candidates should have strong interpersonal skills and experience in customer relations, with a focus on accuracy and confidentiality in patient information management.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and cash receipting
  • Customer service and interpersonal skills
  • Critical thinking and decisive judgment
  • Work cohesively and independently

Nice-to-have

  • Encourage patient technology utilization
  • Proficiency in emergency codes
  • Monitor inventory and stock medications

Key Requirements

  • High School Diploma or GED
  • Computer experience
  • Customer relations experience

Work Rights

Not specified

Tailored Resume

Cover Letter