NextGen Healthcare is seeking a Senior Technical Account Manager to provide expert support and guidance to clients, ensuring operational efficiency and fostering strong client relationships. Candidates should have significant experience in technical account management, particularly in cloud hosting environments, with a preference for knowledge in the medical field
Job Summary
This role serves as a trusted advisor who provides advice and support to clients on services and best practices.
The position requires collaboration with Solutions Architects, Business Developers, and C-suite executives to advocate for customers.
Responsibilities include troubleshooting technology issues, conducting capacity planning, and ensuring environments remain operationally healthy.
Matching Summary
Match Score: 85
NextGen Healthcare is seeking a Senior Technical Account Manager to provide expert support and guidance to clients, ensuring operational efficiency and fostering strong client relationships. Candidates should have significant experience in technical account management, particularly in cloud hosting environments, with a preference for knowledge in the medical field.
Skills & Requirements
Must-have
5 years Technical Account Manager experience
Cloud hosting expertise AWS knowledge
Troubleshoot hardware software operating systems
Conduct performance monitoring systems health checks
Drive technical discussions on incidents trade-offs
Nice-to-have
Experience in the medical field preferred
AWS certifications preferred
Strong leadership through critical incidents
Ability to work in fast-paced environment
Proactive problem solving skills
Key Requirements
Bachelor's degree or equivalent combination of education and experience
5 years relevant experience as Technical Account Manager or similar
Cloud Hosting expertise with preference towards AWS knowledge