Complex Motor Claims Team Manager

AIG Australia

Croydon, Australia
Complex motor claims handling
Team leadership and motivation
Stakeholder collaboration
Lead a team of UK Casualty Motor Claims Adjusters handling Third Party Property Damage, credit hire, and bodily injury claims

Job Summary

  • Lead a team of UK Casualty Motor Claims Adjusters handling Third Party Property Damage, credit hire, and bodily injury claims.
  • Ensure delivery of operational, service, and technical excellence while promoting AIG’s core values and fostering talent development.
  • AIG values in-person collaboration and offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Lead a team of UK Casualty Motor Claims Adjusters handling Third Party Property Damage, credit hire, and bodily injury claims.

Skills & Requirements

Must-have

  • Complex Motor Claims Handling
  • Team Leadership and Motivation
  • Stakeholder Collaboration
  • Operational Controls and Governance
  • Talent Development and Performance Feedback

Nice-to-have

  • Positive and Proactive Mindset
  • Fast-Paced Environment Adaptability
  • Continuous Improvement Culture
  • Customer Service Excellence

Key Requirements

  • Experience leading and motivating teams
  • Technical knowledge of Casualty Motor claims
  • Experience handling claims up to $500,000 USD
  • Excellent verbal and written communication skills
  • Knowledge of current motor market
  • Experience implementing strategies for claims spend control
  • Knowledge of Pre-Action Protocols for Motor Claims

Work Rights

Not specified

Tailored Resume

Cover Letter