Remote Support Engineer With Dicom And Hl7 (m/w/d)
Philips UK
Hamburg, Germany
Fully remote
Dicom and hl7 knowledge
Microsoft sql server
T-sql or scripting languages
As a Remote Support Engineer, you’ll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products
Job Summary
As a Remote Support Engineer, you’ll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products.
Provide remote support for over 200 customers, resolving technical issues efficiently and empathetically.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Matching Summary
As a Remote Support Engineer, you’ll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products.
Skills & Requirements
Must-have
DICOM and HL7 knowledge
Microsoft SQL Server
T-SQL or scripting languages
Customer-facing technical support
Nice-to-have
Collaborative and proactive mindset
Customer-oriented mindset
ITIL Foundation certification
Prior technical work on ISCV / XPER / IBE
Key Requirements
Degree in Computer Science or related technical field
Fluency in German language
Good English communication skills
Experience in customer-facing technical support roles
Knowledge of Microsoft SQL Server, DICOM, HL7, T-SQL, or scripting languages (e.g., PowerShell)