Customer Banking Specialist - Mount Pleasant

CommBank

Mount Pleasant, , Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • You’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Genuine interest in career growth
  • Articulate financial terms clearly

Key Requirements

  • Experience in delivering exceptional customer service
  • Excellent communication skills
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment
  • Full time roster - 38 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter