Service Associate

EōS Fitness

Phoenix, AZ, US
On-site
Greet members and guests professionally
Process payments for memberships and retail
Maintain clean front desk and facility areas
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service

Job Summary

  • The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service.
  • Service Associates act as the main host for the club, ensuring every member feels valued while managing check-ins and inquiries.
  • Employees must embrace core values such as taking personal responsibility, being optimistic, and fighting hard to win.

Matching Summary

The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service.

Skills & Requirements

Must-have

  • Greet members and guests professionally
  • Process payments for memberships and retail
  • Maintain clean front desk and facility areas
  • Operate gym management software systems
  • Handle member inquiries and complaints promptly

Nice-to-have

  • Previous experience in the fitness industry
  • Strong interest in health and wellness culture
  • Ability to work flexible evening and weekend hours
  • Excellent interpersonal and multitasking skills

Key Requirements

  • CPR certification required within 30 days of hire
  • Must attend all mandatory company trainings within 30 days
  • Ability to lift more than 40 lbs repeatedly
  • Proficiency in MS Office and gym management software

Work Rights

Not specified

Tailored Resume

Cover Letter