Software Technical Account Manager Ii (traveling)

Axon

Lansing, United States
Competitive salary; 401k with employer match; disc...
80% travel with on-site support
4+ years technical account management experience
Saas solution deployment and configuration
Windows os networking cloud virtualization knowledge
Axon is seeking a Software Technical Account Manager II who will play a crucial role in deploying and supporting their software solutions within law enforcement agencies. The position requires extensive travel and offers a supportive work environment focused on public safety and collaboration

Job Summary

  • The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
  • Candidates must be willing to travel 80% of the time to agency locations across the United States for onsite support and training.
  • Axon offers competitive benefits including medical, dental, vision plans, paid parental leave, and learning development programs.

Matching Summary

Match Score: 85

Axon is seeking a Software Technical Account Manager II who will play a crucial role in deploying and supporting their software solutions within law enforcement agencies. The position requires extensive travel and offers a supportive work environment focused on public safety and collaboration.

Salary

Competitive salary; 401k with employer match; Discretionary paid time off

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Windows OS networking cloud virtualization knowledge
  • Microsoft Power BI SQL Server data reporting
  • Splunk JIRA Salesforce troubleshooting tools
  • 80% travel to agency locations required
  • CJIS background check clearance capability

Nice-to-have

  • Public safety or law enforcement sector experience
  • RMS CAD system familiarity
  • ITIL Microsoft Cisco certifications
  • Strong cross-functional collaboration skills
  • Root cause analysis expertise
  • Change management process guidance
  • Advanced analytics dashboard building

Key Requirements

  • Bachelor's degree in business administration or computer science
  • 4+ years experience in technical account management
  • Ability to pass CJIS background check
  • Experience with SaaS deployments
  • Knowledge of Windows OS and networking

Work Rights

Must pass CJIS background check

Tailored Resume

Cover Letter