The IT Support Analyst provides high-quality customer service to the client, responding to requests and issues accurately and promptly
Job Summary
The IT Support Analyst provides high-quality customer service to the client, responding to requests and issues accurately and promptly.
Responsibilities may include security administration, troubleshooting software, providing guidance to the user base, and working with client support teams to address technical issues.
JLL empowers you to shape a brighter way, combining world-class services, advisory, and technology for clients.
Matching Summary
The IT Support Analyst provides high-quality customer service to the client, responding to requests and issues accurately and promptly.
Skills & Requirements
Must-have
IT call center experience
troubleshoot moderate to complex issues
Microsoft Office and SharePoint familiarity
Windows operating system knowledge
respond to requests accurately and promptly
Nice-to-have
harness the power of artificial intelligence
shape a brighter way forward
meaningful careers and belonging
Key Requirements
Bachelor’s Degree
Strong English – written and verbal
Excellent communication skills
Superior problem solving and troubleshooting skills