Senior Solutions Engineer - Healthcare & Life Sciences

Talkdesk

Boston, United States
$144,000 - $235,000; bonus or commission; medical,...
On-site
Healthcare industry standards and regulations
Hipaa, hitech, and hitrust knowledge
Clinical, operational, and financial healthcare kpis
The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers

Job Summary

  • The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers.
  • This individual is a seasoned operator or practitioner with deep experience in healthcare environments—across providers, payers, or digital health—bringing knowledge of clinical workflows, regulatory compliance (HIPAA, HITECH), and patient engagement to every interaction.
  • Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.

Matching Summary

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers.

Salary

$144,000 - $235,000; Bonus or commission; Medical, Dental, Vision, Life and Disability Insurance, EAP

Skills & Requirements

Must-have

  • Healthcare industry standards and regulations
  • HIPAA, HITECH, and HITRUST knowledge
  • Clinical, operational, and financial healthcare KPIs
  • SaaS experience in healthcare
  • Healthcare contact center experience
  • Compelling presentations and demonstrations

Nice-to-have

  • Thought leadership in healthcare
  • Customer-obsessed culture
  • AI-first solutions focus
  • Agile and innovative environment

Key Requirements

  • 8+ years Solutions Engineer experience
  • B.S. Computer Science or equivalent
  • Ability to communicate complex technical concepts
  • Excellent presentation and communication skills
  • Willingness to travel 20-50%

Work Rights

Not specified

Tailored Resume

Cover Letter