Patient Service Representative (psr)-internal Medicine

Advocate Health

Downers Grove, Illinois, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Emr system verification
Patient appointment scheduling
Answering multiple phone lines
Advocate Health is seeking a full-time Patient Service Representative for their internal medicine department in Downers Grove, Illinois. The role focuses on providing high-quality patient services, managing scheduling and billing inquiries, and ensuring efficient communication in a busy healthcare environment

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for their internal medicine department in Downers Grove, Illinois. The role focuses on providing high-quality patient services, managing scheduling and billing inquiries, and ensuring efficient communication in a busy healthcare environment.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • EMR system verification
  • patient appointment scheduling
  • answering multiple phone lines
  • resolving patient questions
  • insurance verification
  • handling difficult callers

Nice-to-have

  • customer service setting experience
  • teamwork and collaboration
  • adaptability in fast-paced environment

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience
  • eClinicalWorks experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter