Product Operations Analyst

CONSTANTINOPLE

Sydney, Australia
On-site
Ai operational platform management
Automation of customer touchpoints
Collaboration with engineering teams
Constantinople delivers a new era of AI-native banking by providing banks with a fully-managed software and AI operational platform

Job Summary

  • Constantinople delivers a new era of AI-native banking by providing banks with a fully-managed software and AI operational platform.
  • The product operations group is a critical component of the overall banking proposition, focusing on automating most customer touchpoints.
  • When unsupported edge cases require manual intervention, the role involves working with engineering teams to remove root causes or automate resolutions.

Matching Summary

Constantinople delivers a new era of AI-native banking by providing banks with a fully-managed software and AI operational platform.

Skills & Requirements

Must-have

  • AI operational platform management
  • Automation of customer touchpoints
  • Collaboration with engineering teams
  • Manual intervention resolution
  • End-to-end banking experience

Nice-to-have

  • High-value customer interactions
  • Use of world-class tooling
  • Operational complexity reduction

Work Rights

Not specified

Tailored Resume

Cover Letter