Technical Support Engineer

Finch

New York, United States
Not specified; not specified; not specified
On-site
Expert knowledge of finch ecosystem
Managing inbound technical tickets
Partnering with engineering teams
Finch is on a mission to revolutionize employment by building the infrastructure that powers every facet of work

Job Summary

  • Finch is on a mission to revolutionize employment by building the infrastructure that powers every facet of work.
  • Technical Support Engineers act as expert users offering meaningful technical solutions while scaling knowledge of the Finch ecosystem.
  • The role involves partnering with Developer Success, Engineering, and Product teams to deliver optimum service for customers.

Matching Summary

Finch is on a mission to revolutionize employment by building the infrastructure that powers every facet of work.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Expert knowledge of Finch ecosystem
  • Managing inbound technical tickets
  • Partnering with engineering teams

Nice-to-have

  • Holistic problem-solving approach
  • Relentless curiosity and self-starter
  • Diverse background experience

Key Requirements

  • Experience in technical support or developer success
  • Ability to challenge assumptions and drive ideas to completion

Work Rights

Not specified

Tailored Resume

Cover Letter