Senior Ax Technical Consultant

NTT DATA

Hyderabad, India
Hybrid
Managed services experience
Knowledge of ticketing tools
Familiarity with itil processes
You will play an essential role in maintaining our clients' IT infrastructure and systems

Job Summary

  • You will play an essential role in maintaining our clients' IT infrastructure and systems.
  • Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents.
  • You will collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution.

Matching Summary

You will play an essential role in maintaining our clients' IT infrastructure and systems.

Skills & Requirements

Must-have

  • managed services experience
  • knowledge of ticketing tools
  • familiarity with ITIL processes

Nice-to-have

  • ability to work under pressure
  • strong communication skills
  • commitment to client satisfaction

Key Requirements

  • Bachelor's degree in IT/Computing
  • moderate-level experience in managed services
  • ability to work longer hours when necessary

Work Rights

Not specified

Tailored Resume

Cover Letter