E Commerce Support Specialist

Agilent

Manesar, India
Strong triaging skills
Problem-solving abilities
Jira experience
The candidate will support the E Commerce team worldwide

Job Summary

  • The candidate will support the E Commerce team worldwide.
  • They will log support requests and update information as necessary.
  • The role involves building a knowledge base and identifying repeat issues.

Matching Summary

The candidate will support the E Commerce team worldwide.

Skills & Requirements

Must-have

  • strong triaging skills
  • problem-solving abilities
  • JIRA experience

Nice-to-have

  • process optimization
  • customer communication
  • knowledge sharing

Key Requirements

  • Bachelor's or master's degree
  • 6+ years relevant experience
  • ITIL certification

Work Rights

Not specified

Tailored Resume

Cover Letter