Synchrony is a premier consumer financial services company recognized for its culture of innovation and employee well-being
Job Summary
Synchrony is a premier consumer financial services company recognized for its culture of innovation and employee well-being.
The AVP, Corporate Affairs-Frontline Communication role partners with operations leaders to deliver clear, actionable communications to frontline associates across multiple regions.
The role offers enhanced flexibility with a work schedule anchored to US Eastern Time and options for remote work or engagement at regional hubs in India.
Matching Summary
Synchrony is a premier consumer financial services company recognized for its culture of innovation and employee well-being.
Skills & Requirements
Must-have
Frontline communications strategy
Content development and editing
SharePoint and intranet management
Change management communications
Digital communication channels
Stakeholder engagement and partnership
Measurement and analytics of communications
Nice-to-have
Experience with AI-assisted drafting tools
Global matrixed operating model experience
Facilitation and production support for town halls
Experience with frontline and contact center audiences
Strong writing across multiple formats
Ability to influence senior leaders
Curiosity for new communication technologies
Key Requirements
Bachelor’s degree or equivalent experience
5+ years relevant communications experience
Experience in financial services or regulated industries
Familiarity with BPO or large contact center environments
Experience in internal or employee communications
Eligibility to work in India with flexible US hours