Veterinary Customer Service Specialist

The Ohio State University

Columbus, OH, US
Base: $17.00-$21.77; bonus/equity: not specified; ...
Respond to medical emergencies professionally
Use appropriate medical terminology
Handle routine and complex problems
The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include responding to routine, complex, and medical emergency situations in a professional manner while using established customer service principles.
  • Evening and weekend hours are eligible for shift differential, and holidays are required based on a team rotation.

Matching Summary

The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00-$21.77; Bonus/Equity: Not specified; Benefits: Shift differential for evenings and weekends

Skills & Requirements

Must-have

  • Respond to medical emergencies professionally
  • Use appropriate medical terminology
  • Handle routine and complex problems
  • Maintain accurate money handling practices
  • Work evenings weekends and holidays

Nice-to-have

  • Excellent customer service principles
  • Experience with hospital computer systems
  • Ability to stand for long periods

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • Background check required prior to start date

Work Rights

Not specified

Tailored Resume

Cover Letter