Regional Customer Support Engineer

ABB UK

Petaling Jaya, Malaysia
Attractive remuneration; performance-based incenti...
Hybrid
Bachelor's degree in electrical or mechanical engineering
Minimum 2 years engineering experience
Strong technical analysis and diagnostic skills
ABB UK is seeking a Regional Customer Support Engineer for its Motion Business division in Petaling Jaya, Malaysia. The role involves providing technical support and solutions for IEC Low Voltage Motors, working closely with sales representatives and customers to ensure optimal product delivery and customer satisfaction

Job Summary

  • This role serves as the first point of contact providing agile technical support on IEC LV Motors product inquiries from sales representatives.
  • The position involves performing analytical studies to determine optimal technical solutions that meet customer needs while securing orders through cost-effective strategies.
  • Employees join a cohesive, experienced team with access to comprehensive medical coverage, learning programs, and hybrid work practices.

Matching Summary

Match Score: 85

ABB UK is seeking a Regional Customer Support Engineer for its Motion Business division in Petaling Jaya, Malaysia. The role involves providing technical support and solutions for IEC Low Voltage Motors, working closely with sales representatives and customers to ensure optimal product delivery and customer satisfaction.

Salary

Attractive remuneration; Performance-based incentives; Comprehensive medical and insurance coverage

Skills & Requirements

Must-have

  • Bachelor's degree in Electrical or Mechanical Engineering
  • Minimum 2 years engineering experience
  • Strong technical analysis and diagnostic skills

Nice-to-have

  • Proficiency in Chinese language
  • Proactive ownership of assigned cases
  • Ability to handle cases professionally under pressure

Key Requirements

  • Bachelor's degree in Electrical & Electronic Engineering or Mechanical Engineering
  • Minimum 2 years of experience in engineering or technical support
  • Good command of written and spoken English

Work Rights

Not specified

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