Senior Director, Shared Services Operations, Strategy & Agentic Transformation

Salesforce

Base: $181,700 - $304,700 annually (up to $332,600...
10+ years shared services or procurement experience
Agentic ai framework deployment expertise
3+ years leading genai automation programs
This role serves as the strategic architect connecting business stakeholders and shared services suppliers while spearheading the transition to an 'Agentic Enterprise.'

Job Summary

  • This role serves as the strategic architect connecting business stakeholders and shared services suppliers while spearheading the transition to an 'Agentic Enterprise.'
  • The Senior Director will define the vision for Agentic AI, moving from static automation to dynamic, reasoning-based AI agents that manage end-to-end business functions.
  • Salesforce offers a comprehensive benefits package including time off programs, medical, dental, vision, mental health support, paid parental leave, life insurance, and an employee stock purchasing program.

Matching Summary

This role serves as the strategic architect connecting business stakeholders and shared services suppliers while spearheading the transition to an 'Agentic Enterprise.'

Salary

Base: $181,700 - $304,700 annually (up to $332,600 in SF/NYC); Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), and stock purchase program included

Skills & Requirements

Must-have

  • 10+ years Shared Services or Procurement experience
  • Agentic AI framework deployment expertise
  • 3+ years leading GenAI automation programs
  • Deep Finance and Operational workflow knowledge
  • Data literacy for AI readiness assessment
  • 8+ years people leadership experience

Nice-to-have

  • C-suite strategic storytelling abilities
  • Servant leadership commitment to values
  • Experience with Human-in-the-loop protocols
  • Process mining for high-impact identification

Key Requirements

  • 10+ years combined experience in Shared Services, Procurement, or BPO
  • 3+ years leading high-impact automation programs beyond simple bots
  • 8+ years of People Leadership experience
  • Proven experience deploying Agentic AI frameworks like ReAct patterns

Work Rights

Not specified

Tailored Resume

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