Customer Service Representative

PLS

Roxbury, MA, United States
Base: $15—$17 usd; bonus/equity: not specified; be...
On-site
Superior customer service
Educate customers on products
Maintain quality standards
PLS is seeking a Customer Service Representative in Roxbury, MA. The role focuses on delivering exceptional customer service, educating clients on financial products, and ensuring compliance with relevant regulations

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products and services, ensuring compliance with regulations, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Roxbury, MA. The role focuses on delivering exceptional customer service, educating clients on financial products, and ensuring compliance with relevant regulations.

Salary

Base: $15—$17 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain quality standards
  • cash handling
  • point-of-sale system

Nice-to-have

  • English/Spanish bilingual
  • professional appearance
  • integrity and trust

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter