Deliver insurance related operational and administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs)
Job Summary
Deliver insurance related operational and administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Undertake end to end cashier duties as well as managing timely cash evacuation and balancing of till, ensuring excellent customer service at the counter.
Cross-sell appropriate customer needs related products face to face and participate in the branch sales initiatives by effective lead generation.
Matching Summary
Deliver insurance related operational and administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Skills & Requirements
Must-have
Deliver insurance operational support
Dispense and receive financial instruments
Process foreign currency transactions
Verify transaction accuracy
Manage customer queries and complaints
Cross-sell appropriate products
Maintain control of cash holdings
Nice-to-have
Empowering Africa's tomorrow
Design your future
Unlock your potential
World class customer service practices
Achieve sales and service targets
Key Requirements
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)