Customer Success Manager - Uk&i

Medtronic

United Kingdom
Base: £62,400.00 - £93,600.00 gbp; bonus/equity: e...
6+ years hospital procedural environment experience
Nhs it governance and regulatory knowledge
Experience with cloud-based medical systems
This role leads the adoption and scaling of Medtronic's digital endoscopy and connectivity solutions across the UK & Ireland to improve patient outcomes

Job Summary

  • This role leads the adoption and scaling of Medtronic's digital endoscopy and connectivity solutions across the UK & Ireland to improve patient outcomes.
  • The position requires owning the regional implementation strategy while ensuring all deployments meet strict NHS and private hospital IT, cybersecurity, and privacy standards.
  • Medtronic offers a competitive salary between £62,400.00 and £93,600.00 GBP along with a flexible benefits package and eligibility for the Medtronic Incentive Plan.

Matching Summary

This role leads the adoption and scaling of Medtronic's digital endoscopy and connectivity solutions across the UK & Ireland to improve patient outcomes.

Salary

Base: £62,400.00 - £93,600.00 GBP; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Competitive flexible benefits package

Skills & Requirements

Must-have

  • 6+ years hospital procedural environment experience
  • NHS IT governance and regulatory knowledge
  • Experience with cloud-based medical systems
  • Senior stakeholder engagement and influence
  • End-to-end implementation project management

Nice-to-have

  • Experience with endoscopy technologies and workflows
  • Knowledge of AI-enabled clinical software
  • Formal training in project or people management
  • Track record of scaling implementation teams
  • Familiarity with Jira or Asana tools

Key Requirements

  • Bachelor's degree or equivalent professional experience
  • Minimum 6+ years in hospital procedural environments
  • Demonstrated experience leading complex customer implementations
  • Strong understanding of NHS regulatory processes like DPIA and DTAC

Work Rights

Not specified

Tailored Resume

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