This role serves as the face of Autodesk, helping customers and partners troubleshoot product issues across phone, email, chat, and social media
Job Summary
This role serves as the face of Autodesk, helping customers and partners troubleshoot product issues across phone, email, chat, and social media.
The ideal candidate will act as an expert for AutoCAD while providing valuable customer feedback to product management teams.
Autodesk is committed to building a diverse workplace and inclusive culture that gives everyone the chance to imagine, design, and make a better world.
Matching Summary
This role serves as the face of Autodesk, helping customers and partners troubleshoot product issues across phone, email, chat, and social media.
Skills & Requirements
Must-have
3 years problem solving experience
Customer interaction focus
Computer-aided design knowledge
English and German language skills
Nice-to-have
Thrives in fast-paced environment
Team player with collaborative mindset
Self-driven nimble learner
Key Requirements
Minimum 3 years demonstrated experience in problem solving