Home Retention Specialist Ii

Whf Pa

Fully remote
Collection activity on delinquent loans
Loss mitigation options for borrowers
Ability to work evening shifts
The Home Retention Specialist II is responsible for collection activity on FHA Single Family Mortgage loans that are 90+ days delinquent

Job Summary

  • The Home Retention Specialist II is responsible for collection activity on FHA Single Family Mortgage loans that are 90+ days delinquent.
  • Candidates will provide loss mitigation options to assist borrowers in keeping their homes.
  • The role requires maintaining an auto queue and making outgoing collections calls while updating the servicing system accurately.

Matching Summary

The Home Retention Specialist II is responsible for collection activity on FHA Single Family Mortgage loans that are 90+ days delinquent.

Skills & Requirements

Must-have

  • Collection activity on delinquent loans
  • Loss mitigation options for borrowers
  • Ability to work evening shifts

Nice-to-have

  • Strong customer focus
  • Independent decision-making skills
  • Problem-solving abilities

Key Requirements

  • Relevant professional experience (2-5 years)
  • Ability to make independent decisions
  • Dependability

Work Rights

Not specified

Tailored Resume

Cover Letter