Analyze customer onboarding, adoption, and engagement data
Support experimentation and a/b testing
Translate analytical findings into clear insights
Autodesk is seeking a Customer Insights Data Analyst to join its Customer Success Management Data & Analytics team. This fully remote role focuses on analyzing customer behavior data and providing actionable insights to improve customer success initiatives
Job Summary
The Insights Analyst role focuses on turning data into insight, supporting decision-making, experimentation, and continuous improvement across onboarding and adoption programs.
In this role, you will partner closely with BI developers, data engineers, and business stakeholders to analyze customer behavior, evaluate CS initiatives, and generate insights that inform how CS engages with customers at scale.
This role is ideal for someone who enjoys asking the right questions of data, working through ambiguity, and translating analysis into clear recommendations.
Matching Summary
Match Score: 85
Autodesk is seeking a Customer Insights Data Analyst to join its Customer Success Management Data & Analytics team. This fully remote role focuses on analyzing customer behavior data and providing actionable insights to improve customer success initiatives.
Skills & Requirements
Must-have
Analyze customer onboarding, adoption, and engagement data
Support experimentation and A/B testing
Translate analytical findings into clear insights
Analyze and interpret predictive model outputs
Nice-to-have
Curious and impact-driven mindset
Comfortable working through ambiguity
Collaborate with engineers and business partners
Making insights actionable, not just accurate
Key Requirements
4–8 years of relevant professional experience
BA/BS in Analytics, Economics, Statistics, Business, Data Science, or equivalent practical experience