Customer Service Representative I - Bilingual

Advocate Health

$20.80 - $31.20 ph; not specified; benefits: yes
Fully remote
Bilingual in spanish and english
High volume call management
Patient billing inquiries
Customer Service Representative I serves as the first point of contact for patient inquiries

Job Summary

  • Customer Service Representative I serves as the first point of contact for patient inquiries.
  • The role requires managing a high volume of inbound calls and providing exceptional service.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation and benefits.

Matching Summary

Customer Service Representative I serves as the first point of contact for patient inquiries.

Salary

$20.80 - $31.20 per hour; Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Bilingual in Spanish and English
  • High volume call management
  • Patient billing inquiries

Nice-to-have

  • Knowledge of healthcare coding
  • Experience with Epic billing applications
  • Understanding of HIPAA standards

Key Requirements

  • High School Diploma or GED
  • 2 years relevant customer service experience
  • Experience in hospital billing preferred

Work Rights

Not specified

Tailored Resume

Cover Letter