Customer Service Representative

Chathams Small Animal Hospital

North Chatham, NY, United States
Base: $18 ph; bonus/equity: not specified; benefit...
On-site
Greet clients warmly
Answer multi-line phone system
Schedule appointments accurately
Chathams Small Animal Hospital is seeking a motivated Customer Service Representative to join their team. The ideal candidate should possess strong communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment, especially while interacting with clients and their pets

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • Learn and become comfortable with basic veterinary terminology and products.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Chathams Small Animal Hospital is seeking a motivated Customer Service Representative to join their team. The ideal candidate should possess strong communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment, especially while interacting with clients and their pets.

Salary

Base: $18 per hour; Bonus/Equity: Not specified; Benefits: Health and dental insurance, Paid time off, 401(k) with company matching, Employee discounts for your pets

Skills & Requirements

Must-have

  • Greet clients warmly
  • Answer multi-line phone system
  • Schedule appointments accurately
  • Process payments, refunds, and credits
  • Maintain patient records
  • Respond to client emails
  • Positive, friendly attitude
  • Strong communication skills

Nice-to-have

  • Passion for pets
  • Thrive in fast-paced environment
  • Team player
  • Collaborate well with staff

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter