Service Relations Officer/Customer Service Officer

KIDS INTERVENTION SPECIALISTS (UPPER THOMSON) PTE. LTD.

Upper Thomson, Singapore
Base: $2,500.00 - $3,500.00 pm; bonus/equity: aws ...
2 years administration or customer service experience
Proficient in ms office applications
Ability to speak mandarin with parents
The role serves as the first point of contact for all communication channels including telephone, email, and WhatsApp

Job Summary

  • The role serves as the first point of contact for all communication channels including telephone, email, and WhatsApp.
  • Responsibilities include handling registrations, scheduling appointments, managing billing, and collecting payments efficiently.
  • The company offers medical and health insurance along with professional development opportunities and a variable bonus.

Matching Summary

Match Score: 85

The role serves as the first point of contact for all communication channels including telephone, email, and WhatsApp.

Salary

Base: $2,500.00 - $3,500.00 per month; Bonus/Equity: AWS and Variable Bonus; Benefits: Medical & Health insurance, Professional development

Skills & Requirements

Must-have

  • 2 years administration or customer service experience
  • Proficient in MS Office applications
  • Ability to speak Mandarin with parents

Nice-to-have

  • Positive working attitude
  • Customer centric mindset
  • Meticulous attention to detail
  • Ability to work independently
  • Enjoy fast-paced environment

Key Requirements

  • GCE 'O' Level or equivalent qualification
  • 2 years working experience in administration or receptionist role
  • Availability to work on Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter