Customer Support Specialist-4

Community Brands

Cebu, Philippines
Hybrid
Troubleshoot and resolve client issues
Train clients on software usage
Provide client support reporting
Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service

Job Summary

  • Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service.
  • Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries.
  • Medical, Dental & Optical Benefits including Dependents, Flexible Planned Paid Time Off and Sick Leave, Inclusive and Welcoming Environment, Purpose-Driven Culture, Work-Life Balance, Passionate About Community Involvement, Company-Paid Life Insurance Coverage, Hybrid Work Arrangement, Hazard Pay.

Matching Summary

Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service.

Skills & Requirements

Must-have

  • Troubleshoot and resolve client issues
  • Train clients on software usage
  • Provide client support reporting
  • Strong technical skills
  • Excellent communication skills

Nice-to-have

  • Positive, friendly, and helpful attitude
  • Passionate problem-solvers
  • Innovative and collaborative team members
  • Ability to handle difficult situations

Key Requirements

  • Relevant work experience preferred
  • Prior experience supporting software applications desired
  • Minimum age of 18
  • Eligibility to work in the Philippines (without sponsorship)

Work Rights

Eligibility to work in the Philippines (without sponsorship)

Tailored Resume

Cover Letter