Conseiller Ou Conseillère, Services Bancaire Et Crédit, Centre De Relations Avec La Clientèle

Desjardins General Insurance

Montreal, QC, Canada
Base: $24.41ph (adjustable by experience); bonus: ...
Hybrid
Evening and weekend availability required
French language proficiency mandatory
Credit card and banking account knowledge
The role involves providing personalized financial guidance to members regarding credit cards, bank accounts, and online services

Job Summary

  • The role involves providing personalized financial guidance to members regarding credit cards, bank accounts, and online services.
  • Employees must be available for evening and weekend shifts starting from the first day of employment.
  • The company offers a competitive hourly salary starting at $24.41, flexible vacation time, and a defined benefit pension plan.

Matching Summary

The role involves providing personalized financial guidance to members regarding credit cards, bank accounts, and online services.

Salary

Base: $24.41/hour (adjustable by experience); Bonus: Annual bonus; Benefits: 4 weeks flexible vacation, pension plan, health insurance, telemedicine, equipment reimbursement

Skills & Requirements

Must-have

  • Evening and weekend availability required
  • French language proficiency mandatory
  • Credit card and banking account knowledge
  • Proactive client needs identification
  • Digital tool adoption guidance

Nice-to-have

  • Advanced English language skills
  • Strategic market awareness
  • Client retention focus
  • Solution-oriented problem solving
  • Interpersonal relationship mastery

Key Requirements

  • DEC technical diploma in appropriate discipline
  • Minimum one year relevant customer service experience
  • Mandatory French language fluency
  • Availability for Monday-Friday 6am-9pm and weekends 8am-6pm
  • Ability to travel occasionally to call centers in Montreal, Trois-Rivières, or Granby

Work Rights

Not specified

Tailored Resume

Cover Letter