Night Receptionist

Sofitel Brisbane Central

London, United Kingdom
On-site
Night audit process experience
Hotel property management system proficiency
Microsoft office proficiency
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart

Job Summary

  • By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
  • You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
  • Our mission at Novotel London Wembley is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

Matching Summary

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

Skills & Requirements

Must-have

  • Night audit process experience
  • Hotel Property Management System proficiency
  • Microsoft Office proficiency
  • Guest complaint handling
  • Security breach investigation
  • Team leadership during night shifts

Nice-to-have

  • Proactive approach to 5 star service
  • Meticulous and methodical task processing
  • Effective communication skills
  • Ability to remain calm under pressure
  • Experience with Opera PMS
  • Supportive team environment

Key Requirements

  • Previous night auditor experience in hotel
  • Proficiency with Hotel Property Management System
  • Ability to handle guest complaints promptly
  • Knowledge of fire procedures
  • Experience in security and legal process adherence

Work Rights

Not specified

Tailored Resume

Cover Letter