Client Support Associate (primary Markets)

S&P Global

Kuala Lumpur, Malaysia
Not specified; not specified; health care coverage...
Fully remote
Fluent mandarin and english communication skills
Experience with ms office tools
Ba or bs degree or equivalent experience
S&P Global is seeking a Client Support Associate for their Primary Markets Group in Kuala Lumpur, Malaysia. The role involves supporting clients in the APAC region by addressing queries and collaborating with various teams while offering opportunities for professional growth in a multicultural environment

Job Summary

  • The role involves daily interaction with APAC clients via email and phone to ensure successful platform experiences.
  • Candidates will partner with product and development teams to resolve issues and drive regional progress.
  • The position offers exposure to financial services, specifically primary market issuance, within a dynamic multicultural team.

Matching Summary

Match Score: 85

S&P Global is seeking a Client Support Associate for their Primary Markets Group in Kuala Lumpur, Malaysia. The role involves supporting clients in the APAC region by addressing queries and collaborating with various teams while offering opportunities for professional growth in a multicultural environment.

Salary

Not specified; Not specified; Health care coverage, generous time off, retirement planning, and family-friendly perks

Skills & Requirements

Must-have

  • Fluent Mandarin and English communication skills
  • Experience with MS Office tools
  • BA or BS degree or equivalent experience
  • Strong problem-solving and analytical abilities
  • Ability to manage multiple stakeholders

Nice-to-have

  • Banking or investment industry experience
  • Knowledge of software products
  • Japanese language proficiency
  • Empathy in client interactions
  • Collaborative global teamwork mindset

Key Requirements

  • BA or BS degree required
  • Fluency in Mandarin and English mandatory
  • Customer-facing experience preferred

Work Rights

Not specified

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