Commercial General Liability Claims Director

CNA

Base: $97,000 to $189,000 annually; bonus/equity: ...
Hybrid
Commercial general liability claims
Claims professionals and/or managers
Data analytics for performance
Under broad direction manages a team of claims professionals and/or claims managers for a specific line of business, delivering superior business results through effective management and resolution of all claims activities

Job Summary

  • Under broad direction manages a team of claims professionals and/or claims managers for a specific line of business, delivering superior business results through effective management and resolution of all claims activities.
  • Ensures customer satisfaction by holding team accountable to deliver high quality and timely claim service, identifying service opportunities, and developing initiatives, processes and training that contribute to a positive customer experience.
  • CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

Matching Summary

Under broad direction manages a team of claims professionals and/or claims managers for a specific line of business, delivering superior business results through effective management and resolution of all claims activities.

Salary

Base: $97,000 to $189,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits package

Skills & Requirements

Must-have

  • Commercial General Liability claims
  • claims professionals and/or managers
  • data analytics for performance
  • managing department and claims expenses
  • commercial insurance laws and regulations

Nice-to-have

  • leadership and coaching skills
  • customer satisfaction initiatives
  • collaborative business partnerships
  • leading through change

Key Requirements

  • Ten years of related work experience
  • Three years of management experience
  • Bachelor’s degree with Master’s preferred or equivalent experience
  • Applicable certifications or professional designations preferred

Work Rights

Not specified

Tailored Resume

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