AspenTech PTE. LTD. is seeking a Sr Customer Training Specialist to coordinate and administer training classes for the APAC region. The ideal candidate will have experience in a customer-facing role, proficiency in Mandarin, and excellent organizational skills
Job Summary
The role serves as the driving force behind customer success by coordinating training classes for the APAC region.
Responsibilities include managing all class logistics, maintaining accurate CRM records, and ensuring students have an excellent experience.
Candidates must liaise with Mandarin-speaking clients in North Asia while providing high-level customer service to internal and external stakeholders.
Matching Summary
Match Score: 85
AspenTech PTE. LTD. is seeking a Sr Customer Training Specialist to coordinate and administer training classes for the APAC region. The ideal candidate will have experience in a customer-facing role, proficiency in Mandarin, and excellent organizational skills.
Skills & Requirements
Must-have
Minimum 2 years customer facing experience
Proficiency in Mandarin spoken and written
Experience with Microsoft Office suite
CRM system data management skills
Class logistics and facility coordination
Nice-to-have
Additional Japanese or Korean language proficiency