Director, Product Support

jll.co.in

Warsaw, POL
On-site
Peoplesoft financial management 9.2 support
Production support methodologies
System monitoring and incident management
JLL is seeking a Director of Product Support in Warsaw, responsible for ensuring seamless operation of their PeopleSoft Financial Management system. The ideal candidate will have strong technical expertise in PeopleSoft, particularly in financial modules, along with excellent communication skills and a background in incident management

Job Summary

  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • Partner with finance and accounting teams to understand business needs and translate them into detailed functional specifications for system enhancements.
  • Serve as the subject matter expert for PeopleSoft Financial Modules within the IT organization.

Matching Summary

Match Score: 85

JLL is seeking a Director of Product Support in Warsaw, responsible for ensuring seamless operation of their PeopleSoft Financial Management system. The ideal candidate will have strong technical expertise in PeopleSoft, particularly in financial modules, along with excellent communication skills and a background in incident management.

Skills & Requirements

Must-have

  • PeopleSoft Financial Management 9.2 support
  • production support methodologies
  • system monitoring and incident management
  • SQL and PSQuery experience
  • financial close processes support

Nice-to-have

  • process automation tools
  • emerging technologies
  • predictive analytics
  • mentoring technical teams

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • PeopleSoft certifications in Financial Management
  • Experience with process automation tools and emerging technologies

Work Rights

Not specified

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