As a Department Manager, you will redefine excellence by sharpening the agent’s experience, developing internal talent, and leading with a spirit of unity, accountability, and excellence
Job Summary
As a Department Manager, you will redefine excellence by sharpening the agent’s experience, developing internal talent, and leading with a spirit of unity, accountability, and excellence.
The New Business Manager oversees all life and annuity case submissions, serving as a key liaison between PHP agents, carrier partners, and underwriting departments to ensure efficient application processing.
PHP offers a competitive compensation package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan, Paid Holidays, PTO, and more.
Matching Summary
As a Department Manager, you will redefine excellence by sharpening the agent’s experience, developing internal talent, and leading with a spirit of unity, accountability, and excellence.
Skills & Requirements
Must-have
Life insurance operations experience
Case management experience
Leadership and team development
Cross-departmental collaboration
Fast-paced regulated environment
CRM/ticketing tools familiarity
Nice-to-have
White glove customer service
Agent enablement passion
Continuous improvement culture
Field-driven culture alignment
Key Requirements
3-5 years of experience in life insurance operations or case management
Proven leadership and cross-department collaboration
Ability to mentor teams
Strong systems thinking
Familiarity with Microsoft Systems
Analytical mindset with reporting and process development skills
Experience with life and annuity underwriting and carrier guidelines